Testimonial on how our service has led us towards a "Good" Rating
Apex Healthcare Services Ltd has been delivering high quality and trustworthy service to live-in care clients in the Reading area for over 3 years.
Our care service is tailored to meet our client’s preferences and needs, enabling them to maintain a happy and healthy life. It is our responsibility to make sure that our client need’s are being met to the best of our ability, allowing them to maintain their freedom and comfortably reside in their own homes.
We are proud to let you know that with the support of our well trained and self-motivated live-in care team, our care for individuals with special conditions (i.e., dementia, Parkinson, Multiple Sclerosis, stroke care, cancer care, or palliative care) has proved vitally important and has contributed towards the improvements in our client’s well-being, while enhancing the quality of their lives by supporting them to remain in the comfort of their homes.
In addition to this, for those living with complex medical conditions, those with mobility and frailty challenges or those needing extra care to recover from an operation, our dedicated Care Lead Team works with various healthcare professionals in the area to ensure health outcomes are met so that improvements can be made with each day.
What surveys say in favor of live-in care?
At some stage, aging adults find it challenging to manage day to day tasks as they once did. They come to discover their need for additional help and support. A potential long-term solution to this could be looking into a personalised care and support service that may provide reassurance when living alone at home.
Another option could be looking at moving into a care home, where individuals are cared for collectively under set routines in contrast with the personalised care option delivered to individuals in their homes, which is often referred to as live-in care.
According to a survey led by the “Live-in care hub,” 97% of the elderly participants preferred living at home when given a choice. One fundamental reason for this was that it gave them independence, freedom, and a sense of familiarity that, aside from the support from a carer, also helps them easily cope if suffering from conditions such as Dementia or Alzheimer’s.
In particular, when looking at couples, live-in care proves to be the best option to consider when looking to get a care service at home. Because, in most cases unlike a care home, it allows them to remain together as a loving couple, avoiding the possibility of being split into different sections in a care home. Furthermore, this care service is a cost-effective option compared to paying for two separate packages in a care home.
In light of the above, live-in care is becoming the most attractive option for individuals who may or currently need this kind of support while continuing to live in their own homes and receiving care, maintaining their independence and enhancing the quality of life.
Unsatisfactory experience at the care home and moving towards live-in care
“We were very unsatisfied as my mother was residing in a care home with dementia, unhappy, not exactly receiving the type of care she needs. But now, with the transition of being cared for under the live-in care service from Apex Healthcare Services Ltd, she is satisfied, happier, and at ease, being cared for in familiar surroundings. Seeing her back at home makes us happy too”.
Lilly Simon(Daughter of Our Client)
What is included in our live-in care service?
Live-in care is a term for highly personalised one-to-one care. At Apex Healthcare Services Ltd, our live-in care services include:
Considering the little things:
We help you with your everyday tasks, even if they are the little ones. For example, trimming your nails to make you feel confident and presentable.
Providing you with a companion:
At the same time, our carers are reliable companions who understand this stage in your life and provide you with emotional support.
Assisting you to manage your medications:
An expert carer, helping you with your medication management, helping to ensure the correct medication is taken at the right time.
Ensuring your safety in moving around the home:
We work with specialists like occupational therapists to recommend techniques and equipment that will enable you to remain safe and active within your home to minimise falls.
Maintaining your health at home by working with Local Healthcare Professionals:
While responding appropriately to your changing health, the care team make the necessary referrals to local healthcare professionals to avoid unnecessary and frequent hospital visits, maintaining your health at home.
Keeping up with your dietary needs:
Our carers will work with you to prepare meals the way you like them and help you follow a particular diet, if any.
Conducting social arrangements:
The carers will work with our care team to find activities you might be interested in. For example, encouraging you to engage in social events or getting you to your social appointments and activities.
Getting you community-connected:
Knowing how important it is for you to remain connected with your local community, our carer always supports you in maintaining a healthy relationship with the community by helping you visit clubs, groups or even walking around a nearby park.
Establishing a clean environment:
Your carers guard your home by keeping up with the cleanliness standards you always have.
Caring for your dear pet:
Our carers will work to ensure your beloved pets are taken care of as well. They are regularly groomed, feed and taken to any appointments and taken out for regular walks.
Who can benefit from live-in care?
People use live-in care in several different situations. You or your loved one can benefit from live-in care if you or they have any of the following care needs.
- A highly sensitive case with special conditions like dementia, Parkinson’s, or Multiple Sclerosis where round the clock 24-hours care is required.
- Short-term care to recover from the operation’s complications.
- Long-term care to maintain the routine in an attempt to recover after any mental illness.
- Emergency care to be delivered for having accidental conditions or sudden illness.
- End-of-life care to help you enjoy every moment with no regrets left behind.
Type of Live-in Care, "Hourly Care"
Depending on care needs and duration, another type of live-in care is available, namely “hourly care” or “visiting care”.
The carer providing this type of live-in care will visit once or twice a day. Usually, these visits are hourly. Helping you complete specific tasks like washing and meal preparation during the visit. However if you have high care needs and you require help for longer durations then this level of care would be not enough to ensure your care needs are met.
Our Live-in Care Users Review
A clear difference has been seen in my dads’ care since he began using Apex Healthcare Services Ltd. Prior to Apex, dad used other reputed providers, but faced different issues with the carers, leaving him anxious about having care. Using Apex Healthcare Services Ltd, and their well-trained, professional, and friendly carers has transformed dad’s life, putting him and us at ease. When visiting him now, we feel relaxed knowing that someone is with him who will truly look after him.”
– M Saxton ( Son of Our Client)
Why choose Apex Healthcare Services Ltd for live-in care?
Besides receiving tailored care from our well-trained care team, the other benefits of live-in care services from Apex Healthcare Services include:
Use of technology:
In comparison to other live-in care providers, we considered the need for technology to provide you more advanced and break-free care. For this, we have invested in incorporating market-competitive technology, “TEC” alongside traditional care values to ensure efficiency and thus helping us achieve your satisfaction.
This technology provides help for:
For Family members:
This technology allows family members to access important information about their loved ones’ care and reassure them simply with technology usage, offering a transparent and instant insight into our services.
Our professionals on their side maintain a dedicated online community to monitor daily care records, working on alterations in care plans, monitoring diet and hydration, and administrating medications to make sure they are taken as prescribed.
Moreover, this online community serves as a platform for the carers to network, share their knowledge and best practices of care, and to support each other.
While incorporating technology helps our carers to connect the clients with their family through video calls, keeping them connected and helping to alleviate the feeling of missing out.
Improving Health Outcomes:
With the use of market-competitive technology, considerable improvements can be seen in our client’s overall health and well-being with each passing day.
Assisting with technology enables our carers to predict future risks and any modifications needed to shape the care structure to maintain your health effectively.
One of the major factors in moving to hospital care is UTI (Urinary tract infections). And so, our “Technology-Assisted Care (TEC)” approach using the technical equipment helps our carer to notice signs of such infections beforehand and to continue working towards solutions and even avoiding their chances of it occurring.
Moreover, the combination of our TEC and traditional care helps us maintain your dietary needs, prevent falls, and reducing the possibility of hospital visits or readmissions.
Encouraging overall well-being with our technology-assisted, well managed, and “CQC” regulated care service, help us meet client’s expectations.
Choosing a carer
A perfectly matched care team:
At Apex Healthcare Services, after carrying out an assessment of your needs and discussing your preferences, the team is able to work with you and your family to ensure that your needs and requirements are met and closely aligned with your wishes, interests, needs, and preferences.
In rare cases, if a carer appears to be unsuitable for you, we would work to place a carer that best matches your care needs.
You can rest assured, that all carers are employed and trained by us under the supervision of experienced managers and regulation of the Care Quality Commission.
Frequently Asked Questions
Will I need to make any preparations prior to a Live-In carer starting my care?
Live-in carers will need a room with general facilities, to rest, and an internet connection to help them report your care records, as they are obliged to do so, for a better assessment and monitoring of their assigned responsibilities.
In the case of meals, we often recommend, if you are comfortable with it, for the live-in carer to share meals with you, as this encourages companionship. However, if this is not suitable, other arrangements can be made. The carer is entitled to a 2-hour break daily, to be taken during a period you are comfortable with, typically during the afternoon, once all tasks have been done and you are resting or while family visits. If you cannot be left alone over these 2 hours, alternative arrangements are made at such intervals.
Is there any alternative when my carer has holidays?
Yes, we know consistency is vital to the continuity of care, ensuring the best quality of care. Keeping this in mind, you are allocated a team of two carers that will work together to ensure that they have a rotation that will enable them to cover each other breaks. Additionally, we firmly believe that there must not be a communication gap between you and us. Therefore, we schedule and plan such things to give you and your family reassurance..
Do you offer discounted rates for couples?
Yes, here at Apex Healthcare Services Ltd, we offer a cost-effective deal for elderly couples, as you pay collectively rather than separately, unlike at a care home.
What is live-in care?
Live-in care involves support from a trained carer that will Live in your home with you, helping provide and manage your care needs and being a companion at the same time. Offering you one-to-one personalised care in the comfort of in your own home, thus maintaining your independence.
Why it is important to have "CQC regulated" care?
How is the live-in carer selected for you?
Compatibility is the most significant factor to consider while selecting a carer for you who, along side caring for you, will engage with your hobbies and interests being a good companion, and ensuring a pleasant environment in your home.
What could I be charged for live-in care?
Our charges constitute in two ways:
1) Single: Standard Rate is £950 per week dependent on assessment. (7 days)
Minimum, depending on the assessment.
[Our prices for comprehensive support from a live-in carer start from £950 per week for a single person and £1,375 per week for a couple.]
Apex Healthcare Services Ltd. Suite 4, 62 Portman Road, Reading, Berkshire. RG30 1EA (Corner of Portman Road and Wigmore Lane by Access Storage)